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Privacy Policy and Cookies

PRIVACY POLICY 

1. Data Controller

The Data Controller corresponds to the owner of the website, whose full details are: Auara Empresa Social, S.L., with CIF B-87237020 and address at Calle Alonso Cano, number 66, 28003 Madrid (referred to hereinafter, and in the information on data protection of the website as "Auara").

2.1 Data processed: In order to comply with the processing listed in this Privacy Policy, the user must provide identification and/or contact data.

2.2 Purposes: The purposes shall be the following;

1. Contact: Effective response to the questions posed through the form provided for this purpose.

User registration: Management of user registration in the services offered through the website.

Online Store: Management and processing of the purchase of products. Confirmation and
order tracking information will be sent to the user's email. The payment data are managed by the third party in charge of the payment gateway and Auara will not have, at any time, access to them.

4. Sending communications and newsletters: Sending Auara offers, promotions, news or events via email.

5. Promotions and contests: By participating in any of our activities or contests,
we will process the data provided according to the needs of each promotional action. In each of them, the corresponding legal bases will be published, which will provide more detailed information on the processing of personal data.


2.3 Conservation. The conservation periods shall be as follows:

1. Contact: The data will be kept as long as they are necessary to resolve the query made by the user.

2. User registration: The information provided during registration will be retained as long as the user retains his or her status.

3. Online Store: The data will be processed for the duration of the contractual relationship and, once
Once it is finished, they will be kept for five years in compliance with tax and accounting regulations, as well as for the management of possible claims.

4. Sending communications and newsletters: The data will be processed, from the time the user gives his consent until the withdrawal of the same. In each communication the user will find a free and easily accessible procedure to manage their consent.

5. Promotions and contests: We will keep the data as long as the activity lasts and will be retained for the time strictly necessary to meet possible claims or the period established by law.

3. Legitimacy of the treatment

The legal basis for the processing of data provided in the processing of Contact, User Registration and Sending communications and newsletters is the consent given by the user for the processing of their personal data for one or more specific purposes. Consent is always revocable and may be withdrawn at any time. The legal basis for the processing of data in the Online Shop and Promotions & Contests will be the execution of a contract. Where appropriate, it will also be sustained on the legitimate interest of the Holder the Sending of communications and newsletters.

4. Recipients and assignments

Auara can rely on various suppliers for the provision of services with whom it will always have signed a confidentiality agreement or a contract for the processing of data.
No data will be transferred to third parties unless there is a legal obligation to do so.

5. Exercise of rights

Any person has the right to obtain confirmation as to whether or not personal data concerning him/her is being processed. The persons concerned have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, to request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
In certain circumstances, the interested parties may request the limitation of the processing of their data or oppose to the processing thereof, in which case we will only keep them for the exercise or defense of claims.
To do so, users may send a communication via e-mail to the following address [email protected] or by letter to Calle Alonso Cano, 66, 28003 Madrid.
Those users who wish to do so can file a complaint with the Spanish Data Protection Agency, accessible at https://sedeagpd.gob.es.

COOKIES POLICY

USE OF COOKIES

A cookie is a small text file that is stored in your browser when you visit almost any web page. Its usefulness is that the web is able to remember your visit when you return to browse this page. Cookies store and retrieve technical navigational information, personal preferences, usage statistics, links to social networks, access to user accounts, etc.

The purpose of the cookie is to adapt the content of the website to your profile and needs, to improve usability. Cookies are not harmful elements, they are only associated with an anonymous user and his computer / device and do not provide references that allow to know personal data. At any time you can access the settings of your browser to modify and / or block the installation of cookies sent by the web. However, the quality of service performance may be affected.

Type of cookies and their usefulness:

From a technical point of view, cookies allow websites to function in a more agile way and adapted to users' preferences, for example, storing the language, the currency of the country or detecting the access device. It also establishes levels of protection and security that prevent or hinder cyber attacks against the website or its users.

Analysis cookies allow the measurement and statistical analysis of the use made by users of the service offered. In order to do this, your navigation on the website is analysed in order to improve the quality and experience of the visit.

The advertising cookies allow the management of the advertising spaces of the website, in order to optimize the advertising shown to users.

Cookies can be either session cookies (designed to collect and store data while the user is accessing a web page) or persistent cookies (data remains stored in the terminal and can be accessed and processed for a period defined by the cookie holder).

Updates and changes to the cookie policy:

AUARA EMPRESA SOCIAL S.L., can modify this Cookies Policy in function of new legislative or regulatory requirements, or with the purpose of adapting this policy to the instructions dictated by the Spanish Data Protection Agency. When significant changes are made to this Cookie Policy, the user will be notified by means of a notice on the website.

Cookies used on this site:

In accordance with the guidelines of the Spanish Data Protection Agency, the use of cookies on this website is detailed below in order to inform as accurately as possible.

Cookies used on this site:

Following the guidelines of the Spanish Data Protection Agency, the use of cookies on this website is detailed below in order to inform as accurately as possible.

 COOKIE TYPES

DEPENDING ON THE ENTITY MANAGING THEM

  • Own Cookies

These are those collected by the publisher to provide the service requested by the user.

  • Third party cookies: These are those that are collected and managed by a third party, these cannot be considered their own.

ACCORDING TO THE LENGTH OF TIME THEY REMAIN ACTIVE

  • Session Cookies: Collect data while the user surfs the net in order to provide the requested service.
  • Persistent Cookies: They are stored in the terminal and the information obtained will be used by the person responsible for the cookie in order to provide the service requested.

ACCORDING TO ITS PURPOSE

  • Technical Cookies: They are necessary for the correct navigation through the web.
  • Personalization Cookies: Allow the user the characteristics (language) for navigation through the website.
  • Analysis Cookies: Allow the provider the analysis linked to the navigation made by the user, in order to track the use of the website, as well as statistics of the most visited content, number of visitors, etc..
  • Advertising Cookies: Allow the publisher to include in the website, advertising spaces, depending on the content of the website itself.
  • Behavioral advertising cookies: These allow the publisher to include advertising spaces on the website according to the information obtained through the user's browsing habits.
 
Own Cookies
Third-party Cookies
Session Cookies
Persistent Cookies
Technical Cookies
X
X
X
Personalization Cookies
X
X
X
Analysis Cookies
X
X
X
Advertising Cookies
X
X
X
Behavioral Advertising Cookies
X
X
X

 

The cookies used on the Website are listed below:

View cookies

Deactivating or Deleting Cookies

You may exercise your right to deactivate or delete cookies from this website at any time. These actions are performed differently depending on the browser you are using.

Neither this website nor its legal representatives are responsible for the content or the veracity of the privacy policies that may have third parties mentioned in this cookie policy.

Web browsers are the tools responsible for storing cookies and from this site you must make your right to delete or deactivate them.

Neither this website nor its legal representatives can guarantee the correct or incorrect handling of cookies by these browsers.
In some cases it is necessary to install cookies so that the browser does not forget its decision not to accept them.

In the case of Google Analytics cookies, Google Analytics stores cookies on servers located in the United States and undertakes not to share them with third parties, except where necessary for the operation of the system or where required to do so by law. According to Google, it doesn't save your IP address. Google Inc. is a company adhered to the Safe Harbor Agreement which guarantees that all transferred data will be treated with a level of protection in accordance with European legislation.

Detailed information on this can be found in this liaison. If you would like information about Google's use of cookies, we'll attach this other one. liaison.

If you have any doubts or queries about this cookie policy, please do not hesitate to contact us through the contact section or send us an email at [email protected]

5. CHANGES TO THE PRIVACY POLICY

AUARA reserves the right to modify this Privacy Policy in accordance with the legislation applicable at any time. Therefore, we recommend that you periodically review this Privacy Policy to be informed of how we treat and protect the personal data you provide.

6. NEWSLETTER

In accordance with the provisions of Organic Law 15/1999, of 13 December, on the Protection of Personal Data, we inform you that the e-mail you have provided will be incorporated into a file under the responsibility of AUARA in order to process your subscription request and to be able to periodically send you our Newsletter.

You can exercise your rights of access, rectification, cancellation and opposition by writing to our address...

Until you inform us otherwise, we will understand that your data have not been modified, that you undertake to notify us of any variation and that in accordance with article 21.1 of Law 34/2002 on information society services and electronic commerce, when you have made your subscription request, we have your consent for the processing of your data, in accordance with the aforementioned purposes.

We also inform you that you may revoke your consent at any time by cancelling your subscription to the Newsletter by sending an e-mail to the following address [email protected]

Confirmation of subscription implies acceptance of this clause.