Privacy Policy and Cookies

1. GENERAL INFORMATION

AUARA EMPRESA SOCIAL, S.L., a company domiciled in Madrid (Madrid), Calle Alonso Cano, number 66, 28003 and with C.I.F. B-87237020 ("AUARA"), is the owner of the website located in the domain name www.auara.org (the "Website").

The present Privacy Policy is only applicable to the Web Site, understanding as such all the pages and sub-pages included in the same, and AUARA declines any responsibility for the different privacy and personal data protection policies that may be contained in the web pages which may be accessed through the hyperlinks located on this Web Site and which are not directly managed by AUARA.

This policy has been configured scrupulously respecting the regulations in force regarding the protection of personal data, that is to say, among others, Organic Law 15/1999, of 13 December, on the Protection of Personal Data (the "LOPD") and Royal Decree 1720/2007, of 21 December, which approves the Regulation for the development of the LOPD.

We inform you that your personal contact data will be incorporated into an automated file owned by AUARA and used to process your orders, purify your data, as well as to send you Newsletters and commercial and promotional communications related to AUARA's services by letter, telephone, e-mail, SMS/MMS, or by other equivalent electronic means of communication and this under the protection of the provisions of Law 15/1999 of 13 December on the Protection of Personal Data (hereinafter LOPD), Law 34/2002 of 11 July on Information Society Services and Electronic Commerce and Law 9/2014 of 9 May on Telecommunications.

Who is responsible for processing your personal data?

The entity responsible for processing personal data is AUARA EMPRESA SOCIAL, S.L., a company domiciled in Madrid (Madrid), Calle Alonso Cano, number 66, 28003 and with C.I.F. B-87237020 ("AUARA").

To ensure proper management in the processing of your data AUARA has appointed a Data Protection Officer, who can be contacted for any questions you may have and who can be reached at the following e-mail address [email protected]

For what purposes do we process your personal data?

1. Contact and management of users of websites: The personal data of users who contact AUARA through any of the contact channels made available on the web pages managed by AUARA , will be processed for the purpose of managing said contact, attending to the requests received through the same and providing the required services, such as in their case, providing consumer services, in accordance with what is indicated in point 4 of this clause.

He works with us:

The personal data of users who wish to participate in our personnel selection processes are collected through the section "Work with us" made available to the public through the AUARA website with URL https://auara.org/trabajaconnosotros/. The data provided will be used for the purpose of managing the reception of the CVs sent to AUARA, as well as for the purpose of analysing the candidate's professional profile and, where appropriate, enabling participation in AUARA's personnel selection processes.

2. Consumer, Customer or Supplier Service: AUARA provides users with a means of communication to manage, in a telematic way, the Consumer, Customer or Supplier Service.

In this sense, the personal data collected through the "Contact" section made available to the public through the AUARA web page with URL https://www.auara.org/contacto, will be processed by AUARA for the purpose of processing queries made about our products, as well as to manage incidents and / or claims made.

3. Promotions: The personal data of users collected through the registration of the
   as a participant in any of the Promotions (e.g., contests, sweepstakes, etc.) made available by AUARA on its web pages, will be treated for the purpose of managing the development of the promotion in question, communicating the winner(s) of the promotion, handing over the corresponding prize to the winner(s), as well as for managing the fulfilment by AUARA of any legal and fiscal obligations applicable to it as the organising entity of the promotion in question.

If the user chooses to register for the Promotion via social connectors on social networks where the user has a personal account, (e.g, Facebook, Twitter, Instagram, etc.), the personal data and information that the user authorises social networks to provide to AUARA, by means of the marking (click) of the corresponding acceptance button, will be processed by AUARA for the preparation and analysis of profiles and the application of segmentation techniques for commercial, promotional or advertising purposes, the crossing with the database of clients and users and the enrichment of this, all with the aim of optimising and introducing improvements in the sending of advertising, promotional or commercial information that AUARA carries out, as well as to offer the user adequate information in accordance with their tastes, hobbies or preferences.

We inform you that you consent to the processing of your data for profiling purposes as well as for the segmentation of your data. The purpose of these treatments may be to analyse and produce statistics in order to know the traffic and use of the Website by Users, as well as to determine their tastes and preferences in order to send them promotional information or advertising in accordance with their interests.

Specifically, by accepting this Privacy Policy, the user consents that their data may be associated with online identifiers provided by their devices, applications, tools and protocols, such as Internet protocol addresses, session identifiers in the form of "cookies" or other identifiers. This may leave traces which, in particular, when combined with unique identifiers and other data received by the servers, can be used to profile and identify natural persons. In this sense, you explicitly consent that your data can be used for the elaboration of profiles and tasks of segmentation and/or purification of your data for advertising purposes.

The user may at any time object to the purpose of processing their data for advertising or promotional purposes by AUARA, which includes the preparation and analysis of profiles in the terms described, using the channels provided for this purpose by AUARA.

The data that AUARA treats as a consequence of the interactions carried out by the user through our website come from the following sources:
Data provided by the user by filling in the forms made available by AUARA, or which the user authorises social networks to provide to AUARA when using social network connectors to register, by filling in the spaces made available for participation in promotions managed by AUARA, by sending e-mails or by any other means by which the user communicates with AUARA.

• Data generated as a consequence of the navigation and use by the user of AUARA's websites.
• Data generated as a consequence of the development, processing and maintenance of the relationship established between the user and AUARA.
• Third party data provided by the user.
• Data obtained from external sources (e.g., social networks, etc.).
• AUARA may process personal data of the following types, depending on the relationship established with the user:
• Identifying data (e.g. first and last name, e-mail, postal address, telephone, IP address, image, etc.).
• Academic or professional data and/or employment details (e.g. data contained in your CV).
• Data on personal characteristics and social circumstances (e.g., age, date of birth, tastes, hobbies and lifestyle, etc.).
• Navigation and location data (e.g. use of AUARA web pages, sections visited, data that the user provides through social networks when indicating their location, etc.).
• Health data and/or other data typologies. Such categories of data will be processed exclusively in the event that the user has voluntarily included this type of information in the free text of the Consumer Service form in order to understand it relevant for making a claim or communicating an incident. In any case, it is reported that AUARA will apply the appropriate security measures in accordance with the type of data processed in each case).
• Other data typologies. Exclusively in the event that the user registers through the social connectors of social networks, the types of data that the user has made public through the social network in question and which the user has consented to are accessed and processed by AUARA will be processed.

 What is the legal legitimacy for the processing of your data by AUARA?

AUARA treats the personal data provided by the users of its web pages in accordance with the following legitimate bases, depending on the type of data provided by the user, as well as the interactions that the user has with AUARA:

1. The processing of your data for the purpose of "Contact" is based on the management and processing of the legal relationship established between the user and AUARA, that is to say, the management of your own request, the maintenance of contact between the parties and, where appropriate, the provision of the service requested by the user.
2. The processing of your data for the purposes of "Work with us", "Promotions", "Commercial, promotional or advertising communications of AUARA's own products and services, adapted to your tastes, hobbies and preferences in accordance with the elaboration, analysis of profiles and segmentation of users carried out", is based on the consent of the user.

AUARA informs that it will only carry out the processing of personal data for processing purposes based on the consent of the user in the event that the user has consented to such processing, through the means of obtaining consent made available by AUARA.
3. The processing of your data for the purposes of "Ambassadors" and "Newsletter" is based on the management and processing of the legal relationship established between the interested party and AUARA and on compliance with the legal obligations applicable to AUARA.

How long do we keep your data?

AUARA will keep your personal data for the time necessary for the provision of the service requested and / or to achieve the purpose of treatment pursued.

Subsequently, provided that the user has not exercised their right of deletion, their data will be kept for the legal periods that apply in each case, taking into account the type of data and the purpose of processing.

You can request more information about AUARA's personal data retention periods at [email protected].

What personal data do you have to give us in each case?

AUARA informs users that when personal data is collected through a form made available through our website, it will be necessary for the user to provide at least those data marked with an asterisk (*). In the event of not providing at least such data, considered as necessary, AUARA will not be able to manage the provision of the service or attend to the consultation or claim made by the user.

Likewise, AUARA informs users who wish to participate in a Promotion made available by AUARA through any of its web pages that, in such cases, the user must provide the personal data requested in each case, in accordance with the promotional mechanics in question and with the provisions of the Legal Bases regulating the promotion in question. In the event of not providing the data required in each case, the user may not participate in the promotion in question and, where appropriate, may not receive the prize associated with the promotion in question.

What should you guarantee when providing us with your personal data?

The user guarantees that the information provided is true, accurate, complete and up to date, and is responsible for any direct or indirect damage that may be caused as a consequence of the breach of this obligation.

In the event that the user provides data belonging to a third party, it guarantees that it has informed the third party of all aspects contained in this Privacy Policy and obtained their consent to provide us with their data for the purpose of treatment in question. All this, prior to the provision of data from a third party through any of our web pages.

AUARA informs you that in order to provide your personal data, in any way, through our website, you must be over 16 years of age. The user who provides data to AUARA by means of this website declares and guarantees to be over 16 years of age, taking full responsibility for such declaration.

What measures do we take to protect your personal data?

In response to AUARA's concern to guarantee the security and confidentiality of its data, the security levels required for the protection of personal data have been adopted and the technical means at its disposal have been installed to prevent the loss, misuse, alteration, unauthorised access and theft of the personal data provided through the Web Site. In any case, you should bear in mind that Internet security measures are not impregnable.

What are your rights to your personal data?

AUARA informs you that you have the right to obtain confirmation as to whether or not we are processing personal data concerning you.

In the same way, AUARA informs you that it has the following rights over your personal data:

• Access your data: You have the right to access your data in order to know what personal data we are processing concerning you.
• Request the rectification or deletion of your data: In certain circumstances, you have the right to rectify any personal data that you consider to be inaccurate and that concern you, and that are subject to processing by AUARA, as well as the right to request the deletion of your data when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
• Request the limitation of the treatment of your data: In certain circumstances, you have the right to ask us to limit the processing of your data, in which case we inform you that we will only retain the data for which you have requested a limitation in the processing for the exercise or defence of claims.
• To the portability of your data: In certain circumstances, you will have the right to receive the personal data concerning you, which you have provided to us, in a structured format for common use and mechanical reading, as well as being transmitted by AUARA to another data controller.
• Oppose the processing of your data: In certain circumstances and for reasons related to your particular situation, you have the right to object to the processing of your data in which case, we will stop processing them unless we must continue to do so for compelling legitimate reasons or for the exercise or defence of possible claims.

We also remind you that you have the right to oppose, at any time, the sending of advertising for AUARA's own products and services, as well as the evaluation and analysis of profiles and segmentation that we carry out for this purpose in order to offer you communications that are appropriate to your tastes, hobbies and preferences.

Likewise, he may withdraw any of the consents he may have given for the processing of his data, without this affecting the lawfulness of the processing based on the consent prior to its withdrawal.

AUARA informs you that you may exercise your rights over your personal data by any of the following means:

• By writing to AUARA, for the attention of the Data Protection Delegate, at the address Calle Alonso Cano 66 Bajo A, 28003 Madrid.
• By writing to AUARA at the following e-mail address [email protected]

In both cases, it is required to prove the identity of the person exercising his rights, by sending a copy of his DNI, NIE, Passport or equivalent document, on both sides.

AUARA shall provide the information requested within one month of receipt of the request. That period may be extended by a further two months if necessary, taking into account the complexity and number of applications.

AUARA informs you that you may lodge a complaint with the Supervisory Authority responsible for data protection. However, in the first instance, you may lodge a complaint with the Data Protection Officer, who will resolve the complaint within a maximum period of two months.

2. COLLECTION OF PERSONAL DATA

In accordance with the provisions of the LOPD and its implementing regulations, we inform users that the data provided through the Website will be incorporated into an automated file duly registered with the Spanish Data Protection Agency for which AUARA is responsible. These data will be processed for the purpose of managing relations with users of the Website. These personal data may also be processed for the purpose of generating user profiles and sending them, by e-mail, post and telephone (including alerts by SMS, or other similar means of messaging), personalised commercial information that may be of interest to them on the products or services related to those offered by AUARA, provided that they have given their prior consent, as well as participating in satisfaction surveys.

Personal data collected through the Website will not be transferred to any third party, except in the specific cases in which said transfer is covered by the LOPD and may only be accessed by AUARA personnel as well as by those third parties who provide services to AUARA related to the aforementioned purposes.

Users must notify AUARA of any modification to the data provided, responding in any case to the veracity and accuracy of the data supplied at all times. AUARA will endeavour to diligently check the veracity of said data, reserving, where appropriate and without prejudice to other actions that may correspond to it, the right not to register or to cancel those users who provide false or incomplete data. This prior verification does not imply in any case the assumption by AUARA of any responsibility for any damages that may derive from the falsehood or inaccuracy of the data supplied, for which the user will be solely responsible.

AUARA guarantees that it has adopted the legally required levels of personal data protection security and has installed all the technical, personal and organisational means and measures at its disposal to guarantee the confidentiality, integrity and quality of the information, as well as to prevent the loss, misuse, alteration, unauthorised access and theft of the personal data provided.

3. USER RIGHTS

You may send your communications and exercise your rights of access, rectification, cancellation and opposition to the following email address [email protected]or by ordinary mail addressed to AUARA, Calle Alonso Cano, 66, Bajo A, 28003, Madrid.

In order to exercise these rights it is necessary for you to prove your personality by sending a photocopy of your National Identity Document or any other legally valid means.

4. COOKIE POLICY

USE OF COOKIES

A cookie is a small text file that is stored in your browser when you visit almost any web page. Its usefulness is that the web is able to remember your visit when you return to browse this page. Cookies store and retrieve technical navigational information, personal preferences, usage statistics, links to social networks, access to user accounts, etc.

The purpose of the cookie is to adapt the content of the website to your profile and needs, to improve usability. Cookies are not harmful elements, they are only associated with an anonymous user and his computer / device and do not provide references that allow to know personal data. At any time you can access the settings of your browser to modify and / or block the installation of cookies sent by the web. However, the quality of service performance may be affected.

Type of cookies and their usefulness:

From a technical point of view, cookies allow websites to function in a more agile way and adapted to users' preferences, for example, storing the language, the currency of the country or detecting the access device. It also establishes levels of protection and security that prevent or hinder cyber attacks against the website or its users.

Analysis cookies allow the measurement and statistical analysis of the use made by users of the service offered. In order to do this, your navigation on the website is analysed in order to improve the quality and experience of the visit.

The advertising cookies allow the management of the advertising spaces of the website, in order to optimize the advertising shown to users.

Cookies can be either session cookies (designed to collect and store data while the user is accessing a web page) or persistent cookies (data remains stored in the terminal and can be accessed and processed for a period defined by the cookie holder).

Updates and changes to the cookie policy:

AUARA EMPRESA SOCIAL S.L., can modify this Cookies Policy in function of new legislative or regulatory requirements, or with the purpose of adapting this policy to the instructions dictated by the Spanish Data Protection Agency. When significant changes are made to this Cookie Policy, the user will be notified by means of a notice on the website.

Cookies used on this site:

In accordance with the guidelines of the Spanish Data Protection Agency, the use of cookies on this website is detailed below in order to inform as accurately as possible.

Cookies used on this site:

Following the guidelines of the Spanish Data Protection Agency, the use of cookies on this website is detailed below in order to inform as accurately as possible.

 COOKIE TYPES

DEPENDING ON THE ENTITY MANAGING THEM

• Own Cookies

These are those collected by the publisher to provide the service requested by the user.

• Third party cookies: These are those that are collected and managed by a third party, these cannot be considered their own.

ACCORDING TO THE LENGTH OF TIME THEY REMAIN ACTIVE

• Session Cookies: Collect data while the user surfs the net in order to provide the requested service.

• Persistent Cookies: They are stored in the terminal and the information obtained will be used by the person responsible for the cookie in order to provide the service requested.

ACCORDING TO ITS PURPOSE

• Technical Cookies: They are necessary for the correct navigation through the web.
• Personalization Cookies: Allow the user the characteristics (language) for navigation through the website.
• Analysis Cookies: Allow the provider the analysis linked to the navigation made by the user, in order to track the use of the website, as well as statistics of the most visited content, number of visitors, etc..
• Advertising Cookies: Allow the publisher to include in the website, advertising spaces, depending on the content of the website itself.
• Behavioral advertising cookies: These allow the publisher to include advertising spaces on the website according to the information obtained through the user's browsing habits.

The cookies used on the Website are listed below:

View cookies

Deactivating or Deleting Cookies

You may exercise your right to deactivate or delete cookies from this website at any time. These actions are performed differently depending on the browser you are using.

• Firefox from here: http://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-que-los-sitios-we
• Chrome from here: http://support.google.com/chrome/bin/answer.py?hl=es&answer=95647
• Explorer from here: http://windows.microsoft.com/es-es/internet-explorer/delete-manage-cookies#ie=ie-10
• Safari from here: https://support.apple.com/kb/ph17191?locale=es_ES
• Operate from here: http://help.opera.com/Windows/11.50/es-ES/cookies.html

Neither this website nor its legal representatives are responsible for the content or the veracity of the privacy policies that may have third parties mentioned in this cookie policy.

Web browsers are the tools responsible for storing cookies and from this site you must make your right to delete or deactivate them.

Neither this website nor its legal representatives can guarantee the correct or incorrect handling of cookies by these browsers.
In some cases it is necessary to install cookies so that the browser does not forget its decision not to accept them.

In the case of Google Analytics cookies, Google Analytics stores cookies on servers located in the United States and undertakes not to share them with third parties, except where necessary for the operation of the system or where required to do so by law. According to Google, it doesn't save your IP address. Google Inc. is a company adhered to the Safe Harbor Agreement which guarantees that all transferred data will be treated with a level of protection in accordance with European legislation.

Detailed information on this can be found in this liaison. If you would like information about Google's use of cookies, we'll attach this other one. liaison.

If you have any doubts or queries about this cookie policy, please do not hesitate to contact us through the contact section or send us an email at [email protected]

5. CHANGES TO THE PRIVACY POLICY

AUARA reserves the right to modify this Privacy Policy in accordance with the legislation applicable at any time. Therefore, we recommend that you periodically review this Privacy Policy to be informed of how we treat and protect the personal data you provide.

6. NEWSLETTER

In accordance with the provisions of Organic Law 15/1999, of 13 December, on the Protection of Personal Data, we inform you that the e-mail you have provided will be incorporated into a file under the responsibility of AUARA in order to process your subscription request and to be able to periodically send you our Newsletter.

You can exercise your rights of access, rectification, cancellation and opposition by writing to our address...

Until you inform us otherwise, we will understand that your data have not been modified, that you undertake to notify us of any variation and that in accordance with article 21.1 of Law 34/2002 on information society services and electronic commerce, when you have made your subscription request, we have your consent for the processing of your data, in accordance with the aforementioned purposes.

We also inform you that you may revoke your consent at any time by cancelling your subscription to the Newsletter by sending an e-mail to the following address [email protected]

Confirmation of subscription implies acceptance of this clause.